SOFT SKILLS FOR EVERYONE AT WORK

Good at the job.
Even better
with people.

Help your people present with confidence, communicate clearly and work better together. Ready-to-run, two-hour sessions with practical skills they can use straight away.

Which of these skills do your people need?

For people who contribute, collaborate and get things done.
They don’t need to manage a team to make a difference.

SMALL SHIFTS. USEFUL DIFFERENCES.
A familiar moment at work•••

“I know my subject.
I just need people
to get it.”

A clear story.
A confident conversation.
A useful next step.

That’s Presentation Skills
Real work. A little practice. Something that sticks.

Focused sessionsTypically two hours

Where your people workRemote or face to face

Built around your worldYour situations. Your language.

EIGHT SKILLS. PLENTY OF EVERYDAY USE.

What would make work easier?

Start with a situation you recognise.
Explore a skill to see what your people would practise.

Clarity & confidence01 / 08

Presentation Skills

Clear messages. Confident presenters.

Your people know their subject, but their presentations can lose the message in too much detail.

Help them shape a clear story, hold their audience’s attention and make the next step obvious.

What your people will work on

  • Structuring a clear message around the audience’s needs.
  • Explaining ideas and data without information overload.
  • Handling nerves, questions and unexpected moments.
IN THE SESSION

Your people work on a real presentation, rehearse a stronger opening and get feedback they can put to use.

They leave withA stronger opening and a practical structure for their next presentation.
Talk to us about presentation skills

Prefer the whole picture?

All eight topics, the practical outcomes and how we work. In one short read.

A wall of black-and-white portraits above an orange bench.

THE LSM WAY

Your world.
In the room.

We start with what happens at work. Then we build the learning around it.

01

Start with the real situation

Tell us where things get stuck and what you’d like people to do differently. We’ll help you choose a useful starting point.

02

Make it feel like your workplace

We shape examples and activities around your roles, language and challenges. One focused session or a connected series.

03

Practise it. Use it.

Facilitated conversations, time to try things and feedback that helps. People leave with something to use in their next working day.

LET’S START WITH YOUR PEOPLE

What would you like
to be a little easier?

A clearer presentation? A conversation people keep avoiding?
Tell us what’s happening. We’ll think it through with you.

THE SHORT BROCHURE

INDIVIDUAL CONTRIBUTOR DEVELOPMENT

Skills for the everyday.

Help your people present with confidence, communicate clearly and work better together. Ready-to-run, two-hour sessions with practical skills they can use straight away.

Typically 2 hoursRemote or face to faceShaped around your workplace
01

Presentation Skills

Help them shape a clear story, hold their audience’s attention and make the next step obvious.

  • Structuring a clear message around the audience’s needs.
  • Explaining ideas and data without information overload.
  • Handling nerves, questions and unexpected moments.

They leave with: A stronger opening and a practical structure for their next presentation.

02

Influencing

Help them understand what matters to others, make a persuasive case and move work forward together.

  • Understanding others’ priorities and motivations.
  • Building a credible case that connects to those priorities.
  • Responding to objections and agreeing a realistic next step.

They leave with: A practical plan for an influence conversation that matters.

03

Stakeholder Management

Help them identify who matters, understand expectations and build the relationships that keep work on track.

  • Identifying who affects, or is affected by, their work.
  • Recognising expectations, concerns and competing priorities.
  • Planning the right conversations at the right time.

They leave with: A usable stakeholder map and a focused engagement plan.

04

Communication

Help them communicate with purpose, listen for what matters and adapt their approach to different people and situations.

  • Making the purpose and the ask clear from the start.
  • Asking useful questions and checking understanding.
  • Choosing the right channel and tailoring the message.

They leave with: A clearer message and a practical way to check understanding.

05

Embracing Feedback

Help them ask for feedback, respond with curiosity and give colleagues feedback that is clear, constructive and easier to act on.

  • Inviting feedback and listening with an open mind.
  • Giving specific, constructive feedback with care.
  • Turning feedback into a practical next step.

They leave with: A prepared feedback conversation and a personal action to follow through.

06

Critical Thinking

Help them question assumptions, weigh the evidence and make considered judgements about the information and ideas they use at work.

  • Distinguishing evidence, opinion and assumptions.
  • Considering alternative explanations and perspectives.
  • Reaching reasoned conclusions and knowing what to question next.

They leave with: Useful questions to strengthen their next decision.

07

Change Readiness

Help them make sense of uncertainty, raise useful questions and take constructive steps as change takes shape.

  • Recognising their responses to change and uncertainty.
  • Separating what is known, assumed and within their control.
  • Identifying manageable actions and useful conversations.

They leave with: A practical action plan for a real change at work.

08

Taking Accountability

Help them take ownership of their commitments, raise issues early and follow through with colleagues when work gets difficult.

  • Clarifying responsibilities, expectations and commitments.
  • Raising risks early and asking for the support they need.
  • Owning mistakes, agreeing next steps and following through.

They leave with: A clear commitment and a practical plan to follow it through.

Let’s make it relevant.

We start with your goals, then shape the examples, practice and format around your people. Tell us about the audience, the situations they face and what you’d like to see change. We’ll talk through the scope and provide a tailored proposal.

Learning Solutions Matter · November 2026