
INDIVIDUAL CONTRIBUTOR DEVELOPMENT
Skills for the everyday.
Help your people present with confidence, communicate clearly and work better together. Ready-to-run, two-hour sessions with practical skills they can use straight away.
Typically 2 hoursRemote or face to faceShaped around your workplace
01Presentation Skills
Help them shape a clear story, hold their audience’s attention and make the next step obvious.
- Structuring a clear message around the audience’s needs.
- Explaining ideas and data without information overload.
- Handling nerves, questions and unexpected moments.
They leave with: A stronger opening and a practical structure for their next presentation.
02Influencing
Help them understand what matters to others, make a persuasive case and move work forward together.
- Understanding others’ priorities and motivations.
- Building a credible case that connects to those priorities.
- Responding to objections and agreeing a realistic next step.
They leave with: A practical plan for an influence conversation that matters.
03Stakeholder Management
Help them identify who matters, understand expectations and build the relationships that keep work on track.
- Identifying who affects, or is affected by, their work.
- Recognising expectations, concerns and competing priorities.
- Planning the right conversations at the right time.
They leave with: A usable stakeholder map and a focused engagement plan.
04Communication
Help them communicate with purpose, listen for what matters and adapt their approach to different people and situations.
- Making the purpose and the ask clear from the start.
- Asking useful questions and checking understanding.
- Choosing the right channel and tailoring the message.
They leave with: A clearer message and a practical way to check understanding.
05Embracing Feedback
Help them ask for feedback, respond with curiosity and give colleagues feedback that is clear, constructive and easier to act on.
- Inviting feedback and listening with an open mind.
- Giving specific, constructive feedback with care.
- Turning feedback into a practical next step.
They leave with: A prepared feedback conversation and a personal action to follow through.
06Critical Thinking
Help them question assumptions, weigh the evidence and make considered judgements about the information and ideas they use at work.
- Distinguishing evidence, opinion and assumptions.
- Considering alternative explanations and perspectives.
- Reaching reasoned conclusions and knowing what to question next.
They leave with: Useful questions to strengthen their next decision.
07Change Readiness
Help them make sense of uncertainty, raise useful questions and take constructive steps as change takes shape.
- Recognising their responses to change and uncertainty.
- Separating what is known, assumed and within their control.
- Identifying manageable actions and useful conversations.
They leave with: A practical action plan for a real change at work.
08Taking Accountability
Help them take ownership of their commitments, raise issues early and follow through with colleagues when work gets difficult.
- Clarifying responsibilities, expectations and commitments.
- Raising risks early and asking for the support they need.
- Owning mistakes, agreeing next steps and following through.
They leave with: A clear commitment and a practical plan to follow it through.
Let’s make it relevant.
We start with your goals, then shape the examples, practice and format around your people. Tell us about the audience, the situations they face and what you’d like to see change. We’ll talk through the scope and provide a tailored proposal.
Learning Solutions Matter · November 2026